Updated on May 11th 2020
Our stores reopened on Tuesday, May 12th.
The opening hours have been adapted to this period, we invite you to consult them on our Store List Page
Here are the measures taken to welcome you in good conditions:
Shipments of web orders: the service works normally with daily shipments, as the services of La Poste have also resumed a daily rhythm. We remind you that Shipping and Returns are free for all orders in Metropolitan France. This is the time to try this method of purchase if you hesitate to go to the shop again.
International deliveries are maintained for orders delivered at home and according to the restrictions and functioning in each country. Do not hesitate to contact us to check.
Our customer service is available by phone and email from Monday to Friday from 9am to 12pm throughout the month of May before a normal resumption in June.
Returns: the deadlines are extended up to 30 days after the end of the containment to avoid you any unnecessary travel and risk during this period of containment. We process your return parcels every week. However, it is possible that processing your refund may take a little longer than usual due to reduced staffing levels.
Thank you for your understanding,
The INDIES team