1. Presentation of the site

Under Article 6 of Law No.2004-575 of 21 June 2004 on confidence in the digital economy, it is clear to users of the site http://www.indies.fr the identity of the various stakeholders as part of its implementation and monitoring :

Owner : Indies Production – EURL 391 875 838 00024 – Chemin Chabanu, Quartier Payannet, 13120 Gardanne
Creator : Fruit Rouge
Publication Manager : Elsa Brémondy : [email protected]
The publication manager is a natural person or a legal person.
Host : www.ovh.com - 140 Quai du Sartel - 59100 Roubaix - France

2. General conditions of use of the site and service offered

The use of the site http://www.indies.fr implies full acceptance of the terms and conditions described below. These terms of use may be modified or supplemented at any time, users of the site http://www.indies.fr are therefore invited to consult them regularly.

INDIES reserves the right to adapt or modify at any time its Terms. In case of modification, the terms and conditions applicable to the order will be those in force on the day of the final payment of the order.

This site is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by Indies Production, which will then endeavor to communicate to users before the dates and times of the intervention.
The site http://www.indies.fr is updated regularly by Elsa Brémondy. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves to the user who is invited to refer to it as often as possible in order to take note of it.

3. Description of the services provided

The site http://www.indies.fr is intended to provide information on all activities of the company.

Indies Production strives to provide the site http://www.indies.fr as accurate information as possible. However, he can not be held responsible for omissions, inaccuracies and deficiencies in the update, whether by him or the third party partners who provide this information.

All the information indicated on the site http://www.indies.fr are given as an indication, and are likely to evolve. Moreover, the information on the site http://www.indies.fr are not exhaustive. They are given subject to modifications having been made since they went on line.

4. Contractual limitations on the technical data

The site uses JavaScript technology.
The website can not be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing any viruses and with a browser of last generation up-to-date.

5. Intellectual property and counterfeits

Indies Production owns the intellectual property rights or holds the rights to use all the elements available on the site, including text, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written permission of: Indies Production.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Code of Intellectual Property.

6. Limitations of liability

Indies Production can not be held responsible for direct or indirect damage to the user's equipment when accessing the Indies Production site, and resulting from the use of equipment that does not meet the specifications given in point 4. , or the appearance of a bug or incompatibility.

Indies Production can not be held liable for consequential damages (such as for example a loss of market or loss of opportunity) resulting from the use of the site http://www.indies.fr.

Interactive spaces (possibility to ask questions in the contact area) are available to users. Indies Production reserves the right to remove, without prior notice, any content posted in this space that would violate the applicable law in France, especially the provisions on data protection. Where applicable, Indies Production also reserves the right to question the user's civil and / or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography ...).

7. Management of personal data

In France, personal data are protected in particular by the law n ° 78-87 of January 6th, 1978, the law n ° 2004-801 of August 6th, 2004, the article L. 226-13 of the Penal Code and the European Directive of the October 24, 1995.

On the occasion of the use of the site http://www.indies.fr, can be collected: the URL of the links through which the user has accessed the site http://www.indies.fr , the user's access provider, the user's Internet Protocol (IP) address.

In any case, Indies Production only collects personal information about the user for the needs of certain services offered by the site http://www.indies.fr.
The user provides this information with full knowledge of the facts, in particular when he proceeds to input them himself. It is then specified to the user of the site http://www.indies.fr the obligation or not to provide this information.

In accordance with the provisions of Article 38 et seq. Of Law 78-17 of 6 January 1978 relating to data, files and freedoms, all users have a right of access, rectification and opposition to personal data. concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the answer must be sent.

No personal information of the site user http://www.indies.fr is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to third parties. Only the assumption of redemption of Indies Production and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data with respect to the user of the site http://www.indies.fr.

The aforementioned site is declared to the CNIL under the number 1613665.
The databases are protected by the provisions of the Act of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

8. Hypertext links and cookies

The site http://www.indies.fr contains a number of hypertext links to other sites, set up with the permission of Indies Production. However, Indies Production does not have the ability to verify the content of the sites visited, and therefore assumes no liability for this fact.

Browsing the site http://www.indies.fr may cause the installation of cookie (s) on the computer of the user. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.

The refusal to install a cookie may make it impossible to access certain services. The user can however configure his computer as follows, to refuse the installation of cookies :

- In Internet Explorer : tool tab (pictogram in the form of a cog in the upper right corner) / internet options. Click Privacy and choose Block all cookies. Validate on Ok.
- In Firefox: at the top of the browser window, click the Firefox button, then go to the Options tab.
Click on the Privacy tab. Set the retention rules to: use custom settings for history. Finally uncheck it to disable cookies.
- Under Safari: Click on the top right of the browser on the menu pictogram (symbolized by a cog). Select Settings. Click Show Advanced Settings. In the "Privacy" section, click Content Settings. In the "Cookies" section, you can block cookies.
- Under Chrome: Click at the top right of the browser on the menu icon (symbolized by three horizontal lines). Select Settings. Click Show Advanced Settings. In the "Privacy" section, click Preferences. In the "Privacy" tab, you can block cookies.

9. Refund system

To make a refund, an after-sales or technical service manager will contact you to take the necessary information and will credit you with the refund amount.

The refund period after default of delivery (30 days to deliver) is 30 days. Return costs are the responsibility of the customer.

If, at the time of ordering, the articles were the subject of an additional promotion from a minimum number of articles purchased, the amount refunded will depend on the number of articles retained.
E.g.: if you have benefited from a -20% discount from 3 items purchased, and 2 have been returned, the additional 20% on the item kept will be deducted from your refund.

In case of return, if you received a gift with your order, it must be returned as well. If necessary, its value will be deducted from your refund.  

10. Withdrawal period

The withdrawal period is 30 days upon receipt of the product. After withdrawal, the refund period is 15 days upon receipt of the package.

11. Prices

The selling prices are indicated in Euros and all taxes included, excluding shipping costs. Value Added Tax is the tax in effect on the day of the order on the French territory.

The prices applied are those appearing on the Site at the time of the validation of the order.

Indies reserves the right to change prices at any time without notice.

Indies reserves the right to declare void orders with an obvious price error.

The fixed amount of the participation in delivery costs will be reminded to the Customer when choosing Products and will be billed at the end of the order on the order summary page, in addition to the price of the selected products.

The price of the purchased products is payable in cash, in full on the date of the placing of the order by the Customer.
Indies will not be obliged to proceed with the delivery of the Products ordered by the Customer if the price has not been previously paid in full.

The ownership of the products is transferred to the Customer only after payment of the price by the latter.

12. Payment system

The payment provider of Indies Production is Paybox.

Indies Production uses the trigger of the 3D Secure for every orders

Any order implies a payment obligation.

Indies may have to make sure that no one is using the bank details of another person without their knowledge.
To prevent any risk of identity theft, you may be required to send Indies a copy of an ID and proof of address by e-mail. The order will be validated only after verification of the parts sent.

13. Applicable law and attribution of jurisdiction

Any dispute in connection with the use of the site http://www.indies.fr is subject to French law. It is made exclusive jurisdiction to the competent courts of Paris.

14. The main laws concerned

Law n ° 78-87 of January 6th, 1978, notably modified by the law n ° 2004-801 of August 6th, 2004 relating to data processing, the files and the freedoms.

Law No. 2004-575 of 21 June 2004 on confidence in the digital economy.

15. Lexicon

User : Internet user connecting, using the aforementioned site.

Personal information: "information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom they apply" (Article 4 of Law No. 78-17 of 6 January 1978).

16. Cookies and personal data

The privacy policy is an integral part of the general terms and conditions and informs you how Indies processes and collects your information and data.

The privacy and personal data processing policy can be consulted here: https://www.indies.fr/fr/content/52-confidentialite-et-securite.

You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data by contacting Ms. Caroline Bellouet by email at [email protected].

17. Loyalty point system

INDIES offers a loyalty point system. These points are acquired with each purchase on indies.fr and since November 1st 2021 on purchases made in store. 

1€ spent = 1 loyalty point

When the kitty counts the points on the purchases of the last 12 months. When it reaches 600 points, a 30€ voucher is sent by email. 

This voucher is valid for 6 months, in the store and on indies.fr, from 89€ of purchases. It is nominative, non-refundable and cannot be combined with any other discount. 

The discount is broken down in proportion to the price of the articles. In case of return, the refund is made up to the price paid and the points will be credited to the kitty. 

No vouchers will be credited. 

18. Extended Producer Responsibility

The company Diffusion Indies Paris is registered with the LEKO organization under the unique identification number (IDU) FR250040_01RCRA