For all orders, Indies offers you the delivery in Metropolitan France, with Colissimo.
In this case you will not have to do anything, shipping costs will automatically go to 0 €.
NEW: Indies offers the cost of returns, order without fear !
To benefit from it, it's very simple.
Go to your account by identifying yourself as usual at the top right.
When you are in your account, click on "Order History and Details" or "My Orders" and select the order you want to return to by clicking on "Details".
A window opens so that you can select the product to return if you have multiple products in your order. Just check the box in front of the product.
Feel free to fill in the "leave us a message" box, this allows us to improve ourselves and take into account the customer experience, regarding our products or our services.
For example, you can specify the reason for your return: too big, too small...
Then click on "Generate a return". Following this, we will automatically receive an e-mail with your return request.
Following the validation of it, we will send you by e-mail a return label LA POSTE to stick on your package (or bubble envelope). Thus, you will not have to move to the Post Office (if you have a container) or pay the cost of returns !
Upon receipt of your return package, which you can follow through the tracking package, we will proceed to the exchange or refund according to your wishes within 48/72h.
More reasons to hesitate!
Do not hesitate to contact us if you have any questions :
Phone : 04 42 65 40 54
Email : email@example.com
Good shopping on your site www.indies.fr !